Godfrey Marine
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Godfrey Marine Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Godfrey Marine has 3.0 star rating based on 15 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Appear high-quality, Are great, Beautiful design.
Cons: Customer service is not up to par, Factory support with oem parts, Not built in time.Recent recommendations regarding this business are as follows: "Don’t by one", "Absolutely not.", "It’s a great pontoon however, the dealership we purchased it from there’s no longer in business so I wasn’t able to resolve the issue with h them", "Consider a Bennington instead of Godfrey.", "Be aware of the inferior quality control. The Aqua Patio boats are beautiful and comfortable, but having many defects, mainly in the electric system assembly.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Godfrey Marine has 3.0 star rating based on 15 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Appear high-quality, Are great, Beautiful design.
Cons: Customer service is not up to par, Factory support with oem parts, Not built in time.Recent recommendations regarding this business are as follows: "Don’t by one", "Absolutely not.", "It’s a great pontoon however, the dealership we purchased it from there’s no longer in business so I wasn’t able to resolve the issue with h them", "Consider a Bennington instead of Godfrey.", "Be aware of the inferior quality control. The Aqua Patio boats are beautiful and comfortable, but having many defects, mainly in the electric system assembly.".
Most users want Godfrey Marine to offer a solution to their issues.
Review authors value the most Location and Diversity of Products or Services. Consumers are not pleased with Turnaround Time and Customer service. The price level of this organization is medium according to consumer reviews.
Media from reviews
Top Godfrey Marine Reviews
"Poor quality control"
The Aqua Patio 275 CBE pontoon is beautifully designed, comfortable and powerful vessel. With the $130K price tag, it is expected to be a true luxury boat....
"Terrible customer service"
They NEVER WILL TALK TO THE CUSTOMER . No warranty item is easy to deal with. Made poorly, even the dealership can not get answers. User's recommendation:...
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Lockport, Illinois
Poor quality control
- Beautiful design
- Powerful engine
- Style and comfort
- Certified dealer is far away from austin area
- Poor quality of some components and systems
Preferred solution: Revision of the quality control process at the company, and explanation how could they sell such expensive product having so many defects.
User's recommendation: Consider a Bennington instead of Godfrey.
Rahway, New Jersey
Terrible customer service
User's recommendation: Don’t by one
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Austin, Texas
Changing the heart
User's recommendation: Be aware of the inferior quality control. The Aqua Patio boats are beautiful and comfortable, but having many defects, mainly in the electric system assembly.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Cover
- Are great
Preferred solution: Just answers
Fort Worth, Texas
Bimini top
User's recommendation: Absolutely not.
Thornville, Ohio
Stain on seats cushions from canvas top
User's recommendation: It’s a great pontoon however, the dealership we purchased it from there’s no longer in business so I wasn’t able to resolve the issue with h them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Punta Gorda, Florida
Windshield Request
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Livingston, New Jersey
Boat not delivered as promissed
- Nice looking and made well
- Not built in time
- Customer service is not up to par
- No way to contact the company
Preferred solution: Deliver product or service ordered
User's recommendation: DONT ORDER A GODFREY PONTOON
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Boat ordered 9-1-2021
The factory rep has called me and told me that I would have it by the end of JULY, then he called and said the middle of August MAYBE. In NJ our boating season ends a little after labor day so this does me no good.
NO resolution
- Not built in time
- Customer service is not up to par
- Factory support with oem parts
Preferred solution: Deliver product or service ordered
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Sullivan, New York
No call backs
- Good pontoon boat
- Customer service is not up to par
Preferred solution: Let the company propose a solution
User's recommendation: Check all components before final delivery
Pullman, Michigan
I love my new Hurricane 2200 DC
San Francisco, California
Put deposit down for pontoon which was promised Delivery by April and still haven’t received it. Cannot get Godfrey to call me back to answer questions concerning delivery. Promised all-delivered not
Preferred solution: Let the company propose a solution
User's recommendation: Do not buy from these people-dishonest!
Farmville, Virginia
Beautiful boats, cheaply made, same parts break over and over
- Appear high-quality
- Cheaply made
- Repeat problems that are never fixed
Preferred solution: I would like the problems fixed once and for all or buy the boat back
User's recommendation: Do not buy Godfrey Marine products
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Watertown, Connecticut
Still have not received my Kong Cooler
Dadeville, Alabama
SUGGESTION FOR A DASH/COMPARTMENT STORAGE
Pensacola, Florida
Need information
Clermont, Florida
Need help with part numbers
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In Contact with Godfrey Marine. They want my marine tech.on Keuka Lake to check cable steering for proper steering cable length.
Godfrey's bill of materials can't confirm that the proper cable length at build was correct. I'm waiting for my tech.
to have the time to come over ( his busy season) to confirm steering cable length. Tom Edelman